EVENTBRITE and TICKETMASTER are our primary ticketing platforms at The Union & Sandy Amphitheater.

Please make sure you are purchasing tickets directly from Postfontaine.com, the band's official website, or the venue's official website:

•The Union Event Center • Sandy Amphitheater • The Complex • The Depot • The Great Saltair • Vivint Arena • UCCU Center

You need to reach out directly to the vendor you purchased tickets from with any inquiries you may have. Postfontaine is not responsible for any tickets that were not purchased directly through Ticketmaster.com or the venue's primary platform.

We strongly advise AGAINST purchasing tickets from resellers, as prices are often times much higher than face value. Vivid Seats & Stubhub are common resellers.

Ticket resellers take advantage of ticket buyers because Utah has no laws prohibiting reselling or scalping. Ticket resellers often gouge unsuspecting buyers by selling tickets at well over the face value or selling tickets to non-existent seats. On occasion, we have seen resellers duplicate tickets and sell two tickets for one seat.

As stated on all of our ticket pages, we have a no-refund policy.

If an artist has to cancel, reschedule, or modify an event, all ticket holders will receive an email notification with detailed information & options.

No.

• E-tickets & PDF printed tickets: NO. The name on the ticket does not need to match the person using it. You can buy tickets for your friends/family, without having to change the name on the tickets.
• Will Call tickets: YES. The name on the ticket needs to be the same name as whoever is picking up the tickets at the Box Office. A matching ID needs to be present when picking up tickets at Will Call.

You can reach out to shows@postfontaine.com with any questions, anytime.

Each show has its own COVID policies in place - if any. You can find out if your event has implemented any policies by viewing your events TICKET page.

If there is no policy stated under About This Event, there are no current policies in place, however, it is subject to change at any point in time. If you are a ticket holder, you will receive an email notification from Eventbrite with detailed information if any changes are made.

Approved methods of vaccination (must be fully vaccinated - both shots completed if prescribed):

• Physical vaccination card

• Digital vaccination card (includes photo of vaccination card)

Approved methods of a negative COVID test within 72 hours of the event:

• PCR test

• Rapid Antigen Test (including at-home tests)

Children 12 and under can provide a negative COVID test.